Duty Management

Van der Valk is known as the largest hospitality family business in the Netherlands. With over 75 hotels, we operate not only in the Netherlands but also internationally. We are famous for our luxury, comfort, and accessibility. Hospitality is our top priority, and that is why we need you! Would you like to join our team? In that case the position below might be something for you!

Duty Management

HBO

🏨 On locatie

🏃‍♀️Operational

Do you think it would be fantastic to be involved in all departments of the hotel and are you someone who does not shy away from a challenge? 

In that case, the position of Duty Trainee is definitely an interesting internship for you.

WHAT YOU DO 💪

• You assist in every department within the hotel, depending on which department needs extra support at that moment.

• You are a wonderful host(ess); the face of our team. You give our guests a warm welcome and actively approach guests in the lobby. In this way, you find out about their wishes and how to surprise the guests even more. You also take reservations and place guests in the restaurant.

• You create real WOW moments for our guests.

• You communicate specific wishes of guests with the relevant departments and add this directly in the guest profile in IDPMS.

• Our VIP guests are pampered extra by you with the use of our VIP plan.

• You assist our guests in a professional manner and with a radiant smile. If problems concerning room defects occur, you immediately try to provide technical support yourself.

• You regularly walk around through the hotel, check hotel rooms, supervise the safety and orderliness of the hotel and identify technical defects. You report irregularities to the management.

• You are always aware of the events and parties taking place at the hotel.

• You prevent and handle complaints in consultation with the Front Office Manager.
  

• You check the Lost & Found procedure and monitor this.

WHO YOU ARE 😁

• Multitasker.
• Problem solver.
• You speak English, for the Dutch hotels also Dutch, and maybe even a bit of French.
• Enthusiastic.
• Eager to learn.
• Positive attitude.

Because this internship involves all departments of the hotel, it is important that you have previously completed an internship in a hotel!

Do you love a challenge and does this internship appeal to you? Then apply via the orange button below! 🖊️

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